Playboy-Footwear.com terms, conditions and privacy policy

1. INTRODUCTION

Fabian Trading ApS, Company no ( Vat) 31274877 (hereafter known as Playboy-
Footwear.com), Bella Center 5, showroom B3-117, 2300 Copenhagen S Denmark. Tel:
0045 39291833 or via email: info@playboy-footwear.dk

2. ORDERING

All prices on the website are inclusive VAT

All prices on the website include all taxes, duties etc.

Agreements in relation to our website can be made in the following languages: English.

Playboy-Footwear.com is open 24 hours a day, so you can almost always buy our products.
However, on occasion the website may be closed for maintenance. It is only possible to buy
products when the shop is open and can be accessed.

To shop on Playboy-Footwear.com you must be 18 years of age or over and have a valid
payment card that we accept. If you are under 18, you can still purchase goods as long as
you have your parent or guardian’s consent or have the legal right to shop online.

Choose the items you wish to purchase and put them in your “shopping bag”. You can
change the contents of your bag at any time until you are ready to order. You can also
always check the content and prices of the items.

Any extra payments for delivery, payment card charges etc., will be calculated before you
are ready to pay.

When you are ready to order, click “Pay”, enter your name, address, email, telephone
number and payment form. You can also choose the method of delivery.

You can change the content of your shopping bag at any time right up to when you are ready
to click “Confirm order” and then “Pay by EPay”, after which your order goes straight to
Playboy-footwear.com

When you have ordered an item from us, you will receive a receipt, which is also
confirmation of your purchase.

3. PAYMENT

You can use the following cards in our web shop.

  • Dankort
  • VISA
  • Mastercard
  • Maestro
  • VISA Electron

There is no charge for card payments. We will only take payment once your order has been
dispatched.

4. DELIVERY

Your goods will be dispatched from our warehouse within three working days as a single
delivery. Please note that goods are available subject to availability and some items may be
sold out at the time of ordering.

5. RETURNED ITEMS

If you regret your purchase, you can return the item(s) within 14 days of delivery. The item
must be returned in the same condition as when they were purchased. When you receive
your purchase you must treat the goods responsibly, check that they are the correct items
and are the correct size. Shoes should be tried on and you should walk a few steps indoors in
them.

If you should still wish to return your item(s), you should let us know within 14 days of
delivery. Please fill out the return form and return it together with your item(s) to our return
address.

If you are returning all your purchases, we will refund the entire amount, including the
primary transport cost. (ex. return costs) (cf. Section 21 (2) of the Danish Consumer
Contracts Act).

When we receive the goods, we will check them thoroughly and you will receive the full
amount of your purchase within 14 days. Please note, however, that with credit card
payments, it may take up to 45 days for the amount to appear on your bank account.

The amount is always transferred to the method of payment, e.g.: if you paid by card, it will
always be repaid to the same card used for the purchase.

Please Note: You may lose all or part of the purchase amount if the goods are returned
damaged to Playboy-footwear.com because:

  • you have been using the item(s)
  • the item was damaged while it has been in your care
  • you have used the item for a purpose for which it is not intended
  • you must complete and include the return slip with the item, as well as a copy of the
    invoice.

Please send returned goods by standard post to the following address:

Fabian Trading ApS/ Playboy Footwear
c/o Leman A/S
Kærvej 5
7400 Herning
Important: The parcel must be marked “Standard Post”

6. COMPLAINTS

As a consumer, you have a 2-year guarantee period during which you can either have the
item repaired, exchanged, your money back or a reduction in price, depending on the
situation. This assumes that the claim against the guarantee is valid. It is, however
conditioned of the guarantee that the damage to the goods is not due to misuse of the
product or other causes of damage. The claim must be made within a reasonable period after
you have discovered the damage. Two months after the damage has occurred is normally
seen as a reasonable period. If the claim is considered valid, we will refund all reasonable
costs incurred in returning the product.

If you wish to make a claim under the guarantee, the product must be returned to the
following address:

Fabian Trading ApS/ Playboy Footwear
c/o Leman A/S
Kærvej 5
7400 Herning
Important: The parcel must be marked “Standard Post”

When you return and item(s), please give as much information as possible about the
problem. This helps our case management and minimizes administration time.

Refund of reasonable postage costs with valid claims

If your claim is considered valid, we will naturally refund your postage costs within reason.
If your claim is considered unfounded, we will send the goods back. You will have to pay
all costs yourself.

Please ensure that the returned goods are carefully packaged and get a proof of postage
receipt. Remember that you are responsible for the parcel until it reaches us so keep your
proof of postage somewhere safe, so you can track the parcel if necessary.

Please note that we do not accept and will not pay for parcels returned COD

7. PERSONAL DATA POLICY

The company responsible for Playboy-footwear.com personal data policy is:

Fabian Trading ApS
Bella Center – showroom B3-117
2300 Copenhagen C
Denmark
Vat no: 31274877

To shop on Playboy-footwear.com you are asked to provide your

  • Name
  • Address
  • Email address
  • Telephone/mobile number

8. COOKIES POLICY

We use cookies at Playboy-footwear.com. You will be asked to accept cookies when you
use Playboy-footwear.com

‘Cookies’ are small text files that register a user’s activity on a network (on the user’s hard
drive). The server (e.g. a website) then recognizes the user next time the website is visited.
There is no personal information stored in a cookie, only information related to the website,
e.g. user name at login to a particular section of the website. Cookies are stored on the user’s
hard drive along with cached files.

When you visit Playboy-footwear.com, we use cookies to register what our customers can
see in the web shop, manage purchase flow and measure traffic to the website. We use this
information to improve the site, adapt our stock and improve our service.

If you do not wish to accept cookies, you can adjust your browser to reject them
automatically or inform you every time a website asks you to accept cookies. Use the Help
function in your browser for more information.

In Internet Explorer 5.X, cookies can be deleted under the menu “Functions” -> “Internet
Settings” -> “Delete cookies”.

9. LEGAL INFORMATION

Purchases in Playboy-footwear.com are subject to Danish law. All disputes are to be
resolved in a Danish court of law.

This store is under construction — no orders shall be fulfilled. Dismiss

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